How do I log into my Cloakbox VPN Router?

  1. First, make sure this computer is connected to your CloakBox via WiFi (wireless) or Ethernet (cable).
  2. To log in to your CloakBox please click here: 192.168.20.1
    Note: The above is the default address we ship the CloakBox VPN routers with. If you have reset your router at any point, you may need to use one of these alternate links: 192.168.11.1 – or – 192.168.1.1
    If the link does not work, please copy the link or just type it directly into the address bar in your browser.
  3. You will be prompted for a username and password. Enter the details provided with your CloakBox. Default settings are as follows:
    • Username = admin (must be all lowercase)
    • Password = your customer number – see below for further details

    The password was included in the box with your the router. Please check under the lid – or – in the welcome letter that came with it.

    You can also view your customer number by logging in to your portal account, CLICK HERE TO LOG IN
    Your customer number will be shown at the top of the page, next to your referral code.

How do I change the VPN location in my DD-WRT Cloakbox VPN Router?

1. Log in to your CloakBox
2. Click on the Services Tab, and then the VPN sub-tab
Cloakbox Renewal Menu
3. Scroll down to the OpenVPN Client Section
4. Change the Server/IP to the desired server address.

OpenVPN Server Address Locations

USA OpenVPN SSL VPN Gateways

vpn.ashburn.witopia.net
vpn.atlanta.witopia.net
vpn.austin.witopia.net
vpn.baltimore.witopia.net
vpn.boston.witopia.net
vpn.charlotte.witopia.net
vpn.chicago.witopia.net
vpn.dallas.witopia.net
vpn.kansascity.witopia.net
vpn.lasvegas.witopia.net
vpn.longbeach.witopia.net
vpn.losangeles.witopia.net
vpn.miami.witopia.net
vpn.newyork.witopia.net
vpn.newark.witopia.net
vpn.portland.witopia.net
vpn.phoenix.witopia.net
vpn.redding.witopia.net
vpn.sanfrancisco.witopia.net
vpn.seattle.witopia.net
vpn.washingtondc.witopia.net

Canada OpenVPN SSL VPN Gateways

vpn.montreal.witopia.net
vpn.toronto.witopia.net
vpn.vancouver.witopia.net

Central/South America OpenVPN SSL VPN Gateways

vpn.mexicocity.witopia.net
vpn.saopaulo.witopia.net

Europe OpenVPN SSL VPN Gateways

vpn.amsterdam.witopia.net
vpn.brussels.witopia.net
vpn.bucharest.witopia.net
vpn.copenhagen.witopia.net
vpn.dublin.witopia.net
vpn.frankfurt.witopia.net
vpn.helsinki.witopia.net
vpn.istanbul.witopia.net
vpn.kiev.witopia.net
vpn.kristiansand.witopia.net
vpn.lisbon.witopia.net
vpn.london.witopia.net
vpn.luxembourg.witopia.net
vpn.madrid.witopia.net
vpn.valencia.witopia.net
vpn.manchester.witopia.net
vpn.milan.witopia.net
vpn.moscow.witopia.net
vpn.munich.witopia.net
vpn.paris.witopia.net
vpn.prague.witopia.net
vpn.riga.witopia.net
vpn.rome.witopia.net
vpn.reykjavik.witopia.net
vpn.stockholm.witopia.net
vpn.vienna.witopia.net
vpn.vilnius.witopia.net
vpn.warsaw.witopia.net
vpn.zurich.witopia.net

Africa/Middle East OpenVPN SSL VPN Gateways

vpn.cairo.witopia.net
vpn.jerusalem.witopia.net

Asia OpenVPN SSL VPN Gateways

vpn.bangkok.witopia.net
vpn.hanoi.witopia.net
vpn.hongkong.witopia.net
vpn.kualalumpur.witopia.net
vpn.newdelhi.witopia.net
vpn.singapore.witopia.net
vpn.seoul.witopia.net
vpn.tokyo.witopia.net

Oceania OpenVPN SSL VPN Gateways

vpn.melbourne.witopia.net
vpn.auckland.witopia.net
vpn.sydney.witopia.net


Cloakbox Gateway Change Details
5. Click Save
6. Restart the CloakBox

To restart your CloakBox click on the Administration tab, then scroll to the bottom of the page. Click Reboot Router

How do I update my cert/keys after renewing in my DD-WRT Cloakbox VPN Router?

1. Log in to your CloakBox
2. Click on the Services Tab, and then VPN sub-tab
Cloakbox Menu
3. Scroll down to the OpenVPN Client Section
4. Delete the details in the Public Client Cert section

5. Log into the WiTopia customer portal
6. Click on “My Services” from the left menu
7. Click on View Credentials

If you have “Lacking Certificate” in the Status field or if the certificate/key fields are blank, click “REGENERATE CREDENTIALS”

8. Copy/paste all three of the certificates/key from your account into the following fields:

  • Server/CA Certfificate = CA Cert

(This one is double. Make sure to copy both parts together).

  • Your Certificate = Public Client Certificate
  • Your Private Key = Private Client Key

** Important note: When copying the certificates, make sure to select the entire certificate – nothing more, and nothing less. Do not grab any extra spaces.
You will need to select from the first dash of —–BEGIN CERTIFICATE—–, all the way to the last dash of —–END CERTIFICATE—– “

9. After updating the certs and key, click ‘Save’.
10. Restart the CloakBox

To restart your CloakBox click on the Administration tab, then scroll to the bottom of the page. Click Reboot Router

Your CloakBox is now up to date with your new year certificates.

How do I change the DNS in my DD-WRT Cloakbox VPN Router?

1. Log in to your CloakBox
2. Click on the Setup tab
3. Click on the Basic sub-tab This is the default page
4. Scroll to the middle of the page in the Network section
5. Set all THREE DNS fields

CLICK HERE for alternate DNS providers you can use

Cloakbox DNS
6. Click Save
7. Restart the CloakBox

To restart your CloakBox click on the Administration tab, then scroll to the bottom of the page. Click Reboot Router

How do I change the wireless SSID in my DD-WRT Cloakbox VPN Router?

1. Log in to your CloakBox
2. Click on the Wireless tab
3. Click on the Basic Settings sub-tab
4. Change the Wireless Network Name (SSID) to what you would like
5. Click Apply
Cloakbox SSID
6. Click Save
7. Restart the CloakBox

To restart your CloakBox click on the Administration tab, then scroll to the bottom of the page. Click Reboot Router

How do I change the wireless password in my DD-WRT Cloakbox VPN Router?

1. Log in to your CloakBox
2. Click on Wireless Tab
3. Click on the Wireless Security sub-tab
4. Change the WPA2/Personal Key to the value you like

For better security it is suggested to change the Security Mode to WPA or WPA2 and then set the WPA/2 Shared Key

Cloakbox Wireless Security Settings
5. Click Save
6. Restart the CloakBox

To restart your CloakBox click on the Administration tab, then scroll to the bottom of the page. Click Reboot Router

How do I get the VPN logs from DD-WRT Cloakbox VPN Router?

You will need to obtain the log file BEFORE you reboot the unit. Once you reboot the CloakBox then the latest log file will be lost.

1. Log in to your CloakBox
2. Click on the Status tab

3. Click on the OpenVPN sub-tab

4. Copy the entire output and send to support